About Us
Sue's Canoes are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@suescanoes.co.uk.

Our Contact details:
Sue's Canoes
4D Threxton Road Industrial Estate Watton Norfolk IP25 6NG United Kingdom
Phone: 01953 885569
Fax: 01953 885706
Email: sales@suescanoes.co.uk
Our VAT number is 640 3559 50

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and add them to your basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in business days . International orders are generally received in under days.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction.

Reaching Us
If you need to reach us, please email us on sales@suescanoes.co.uk, alternatively, you can call on 01953 885569 (International +44 01953 885569) or fax us on 01953 885706 or write to us at 4D Threxton Road Industrial Estate Watton Norfolk IP25 6NG United Kingdom

Privacy Policy
Sue's Canoes do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy
To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm